About the Role
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments- including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
Key Responsibilities
- Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
- Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
- Travel to designated locations and transport modes (cars, buses, trains, planes)
- Run ~90minute test sessions on mobile/wearable tech in motion
- Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
- Capture logs, elevate defects, and keep operations running smoothly
Post-Test Wrap-Up:
- Verify that collected data has synced with backend systems
- Produce session documentation: results, app issues, logs, and downtime
- Suggest improvements to testing workflows
Requirements
- Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
- At least 1 year of QA testing or support experience with mobile apps/devices
- Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
- Excellent written and verbal communication-able to collaborate with cross-functional teams
- Reliable travel capability with a valid driver's license and ability to use multiple transport modes
- High responsibility, flexibility, confidentiality mindset, and strong interest in tech
- Clean driving record and criminal background
Why Join?
- Work on the cutting edge of mobile and location-based tech
- Gain diverse field experience across different transport modes
- Collaborate with industry-leading engineers and project managers
#J-18808-Ljbffr
Technical Field Specialist employeur : TSMG
En tant qu'employeur de choix, notre entreprise offre un environnement dynamique et inclusif à Paris, où les employés peuvent s'épanouir tant sur le plan personnel que professionnel. Nous valorisons la croissance des talents et offrons des opportunités de développement continu, tout en favorisant une culture de collaboration et d'innovation. Rejoindre notre équipe, c'est faire partie d'une mission significative dans le domaine de la collecte de données, avec des avantages uniques liés à notre emplacement au cœur de la ville.
