TRIO Lighting Group is one of the leading specialists in decorative residential lighting. Innovative product ideas, a high degree of flexibility and a consistently customer-focused approach to thinking and acting are the pillars of our success.
For our team in france we are looking for a full-time
Customer Service Assistant (m/f/d)
to join our team as soon as possible.
What awaits you:
- Customer support and handling of inquiries, orders, and complaints
- Preparation of quotations and support of sales activities
- Monitoring delivery schedules and ensuring timely order fulfillment
- Invoicing, dunning procedures, and accounts receivable management
- Maintenance of customer master data as well as preparation of reports and analyses
- Close collaboration with Sales, Logistics, and other cross-functional departments
Your Profile:
- Successfully completed commercial training or a comparable qualification
- Initial professional experience in Customer Service, Sales Support, or Order Management
- Proficient in Microsoft Office applications, particularly Excel, as well as ERP systems
- Strong customer focus and excellent communication skills
- Structured, independent, and solution-oriented working style
- Native French speaker with fluent English skills, both written and spoken
- Team player with a high level of service orientation and attention to detail
What you can look forward to:
- Flexible working: One home office day per week
- Growing environment: Join a company in an exciting growth phase in Lille and help shape it´s future
- Meaningful impact: Your ideas and contributions will help drive the development of the business
- Open culture: Flat hierarchies, short decision-making paths and transparent communication
- International collaboration: Work closely with colleagues across different countries and departments
TRIO stands for passion, innovation and teamwork. Excellent working conditions are just as much a part of our corporate culture as the high standards we set for our employees. A cooperative and respectful partnership is essential for a positive working environment and forms the foundation of our economic success. That is why TRIO values both young talent and the expertise of experienced professionals.
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