The Gestionnaire Retraite Collective position is based in Puteaux, within the Service Clients Vie division. Contract: CDI – Employé. Minimum 1year of experience in a similar role is required.
Responsibilities
- Contribute to the satisfaction and retention of clients and intermediaries, following established procedures and regulatory standards.
- Manage close client relationships with a high level of service in the management and follow‑up of client requests.
- Process contract and benefit requests within legal, regulatory, and internal procedural frameworks.
- Ensure a high quality of customer experience and uphold contractual commitments.
- Anticipate the impacts of request processing for clients and the company.
- Alert relevant parties in cases of client dissatisfaction, abnormal or risky situations.
Profile / Qualifications
- Strong interpersonal skills and enjoyment of client contact.
- Attention to detail and thoroughness.
- Willingness to review colleagues’ emails and provide feedback.
- Proactive and action‑oriented mindset.
- Experience of at least one year in an equivalent role.
We are an equal‑opportunity employer; all applicants, including individuals with disabilities, are encouraged to apply.
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Gestionnaire retraite collective F/H in Puteaux employeur : Swiss Life
Swiss Life est un employeur de choix pour les agents généraux à Aurillac, offrant une culture d'entreprise axée sur l'autonomie et l'entrepreneuriat. Avec un soutien constant à travers des formations complètes et un accompagnement personnalisé, vous aurez l'opportunité de développer votre propre portefeuille clients tout en bénéficiant d'une rémunération déplafonnée. Rejoindre Swiss Life, c'est faire partie d'une entreprise responsable qui valorise le développement durable et l'épanouissement professionnel de ses collaborateurs.
