Career – Change Management Lead

• Description
• Responsible for developing an integrated change management plan, stakeholder analysis, change impact assessment, change readiness assessments; and participate in communication and learning/training activities
• Builds leadership coalitions and sponsorship networks to effectively manage people changes in the lines of business.
• Manage and resolve change-induced organizational risks, issues and interdependencies
• Follow established change management methodologies, and ensure integration with enterprise project management & change management methodologies
• Develop a change management strategy that will create a sustainable cultural change including a lean, continuous improvement and innovative culture
• Change Architect/Organization Design Responsibilities
• Develop the short and long term change management vision & strategy for the client
• Propose industry best practices model, such as a phased approach model for implementing change management
• Provide a change management analysis
• Perform organizational change management and communication planning activities
• Develop, manage, and maintain the organizational change management plan for the entire project life cycle
• Provide an operational framework
• Design roles, jobs, teams, organizational and performance metrics based on processes and systems changes
• Provide periodic reports and metrics on organizational change management activities
• Provide training and upgrades to process/procedures for change management
• Design line of business training and performance support deliverables
• Assist in confirmation of business process designs and the analysis of changes to existing roles, jobs, and teams
• Learning & Performance Support Coordination Responsibilities
• Analyze skill gaps and work with client to determine long term job based training needs
• Define the training and performance support requirements and articulating audience needs
• Develop Training curriculum for Change Management client efforts
• Stakeholder Management & Communications Responsibilities
• Coordinate with the Stakeholders to determine communication strategies
• Assess stakeholder impacts including making recommendations on communications planning
• Continually align key messages with the changing business context
• Coordinate with the line of business to build sponsor networks and implement change effort
• Complete change readiness assessments, survey change capacity and thoroughly analyze the data and present recommendations

Qualifications

• Minimum 10 years change management experience with leading change activities, including: change risk and readiness assessments, stakeholder analyses, change impact assessments, deployment planning
• Demonstrated success in designing and leading large-scale change from initial assessment through final implementation in a large organization and in a variety of organizational settings
• Organizational Change Assessment – experience in assessing an organization’s ability to adapt to process, system or people changes through mechanisms such as focus groups and surveys
• In-depth knowledge of theory and practice of organizational development and change, including organizational theory, organizational design, structure and processes of implementing change
• Demonstrated track record of cross-functional organizational diagnosis, planning, alignment, implementation and evaluation
• Excellent communication skills, both verbal and written, and the ability to effectively communicate ideas and persuade others to accomplish challenging goals and objectives
• Broad business knowledge and experience working across multiple business functions
• Strong proficiency in the use of Microsoft Office, including Word, Power Point & Excel
• Industry Experience
• Exposure to specific industries (e. g. utility/energy sector) preferred
• Exposure to specific functional areas – (systems integration, Communications Network, Meters, Advanced grid analytics, and Load monitoring) preferred

Certifications

• In depth exposure/certification in Lean training or Lean Six Sigma or other quality tools or training (preferred)
• Project Management certification (preferred)
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