Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson’S School of Design. As a design student, Jacobs was the recipient of some of the School’s highest honors including design student of the year.
In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.
Objective of the role
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Corner Manager to join theRetail team based in Paris.
The Corner Manager supports all aspects of store functions: Sales Generation, People Development, Operations and Visual Merchandising.
The Corner Manager's focus is to lead and guide through effective communication, training, coaching, and developing all Sales Supervisors, Sales, and Support Associates in the moment and on the sales floor or in the stock room. The Corner Manager is also responsible for generating his or her own percentage of sales. The Corner Manager must be proficient in performing and training all POS transactions, dealing with customer service issues, opening and closing the store, all operational practices, and visual merchandising standards.
Job Responsibilities:
- Monitor Key Performance Indicators (KPIs) and sales figures daily.
- Establish daily objectives during morning meetings.
- Exemplify excellence in sales engagement processes.
- Motivate team drive towards meeting goals.
- Develop data collection and ensure data accuracy.
- Train staff members to build customer loyalty proactively.
- Guide team members on expanding client base through personalized interactions.
Operations
- Implement comprehensive knowledge of Store Operation procedures.
- Oversee all administrative operational tasks (including stock management and cashier functions).
- Ensure high standards of cleanliness as well as overall maintenance are met consistently.
- Coordinate rolling inventory checks along with annual fiscal inventory.
- Consistently maintain the visuals guidelines and standards of presentation.
- Set an example regarding presentation standards and personal grooming. Ensure the team adheres to Brand representation expectations (uniform policy, grooming standards).
- Communicate to the Head Office team qualitative and proactive feedback on products & visual merchandising to drive results
People Development
Manage Performance:
- Regularly assess performance against specific daily/monthly benchmarks (sales, customer data capture, product knowledge).
- Cultivate a team environment that promotes collaboration and initiative-taking.
- Value/reward performance and manage under-performance with constant feedback.
- Coach in the moment.
- Collaborate with HR on any other development actions needed.
- Identify potential succession plans within the retail establishment.
Communicate the Brand Strategy:
- Communicate upcoming events, store openings, key figures of the company to your team.
- Adress any inquiries your team has about company objectives or strategic direction.
- Encourage awareness and insight into local competitors' activities including new retail ventures or cultural happenings such as art events or dining establishments.
Experience:
- Keen interest in culture and art
- Strong knowledge of fashion and trends
- A passion for Marc Jacobs and our collections
- Experience with client outreach and maintaining a client book
- Excellent communication and relationship building skills
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
- Strong understanding of retail store operations and concept
- Proven ability to lead and motivate a team
- Fluency in English (essential) and French, a second language (preferred)
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Corner Manager - Marc Jacobs- Paris employeur : Marc Jacobs
Travailler chez Marc Jacobs à la Galerie Lafayette Paris, c'est rejoindre une marque emblématique où la passion pour la mode et l'excellence du service client sont au cœur de notre culture. Nous offrons un environnement dynamique qui favorise le développement personnel et professionnel, avec des opportunités de croissance dans un cadre prestigieux. En tant qu'Ambassadeur de la marque, vous bénéficierez d'une formation continue et d'un soutien pour exceller dans votre rôle tout en faisant partie d'une équipe soudée et inspirante.
