Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
Job Openings Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
About the job Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
About the Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
- Maintain clear documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Strong customer service background (travel, hospitality, or service-related experience preferred)
- Highly organized with strong attention to detail
- Comfortable using technology and learning new booking platforms and systems
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Opportunities for professional growth within the agency
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Equal Opportunity Statement
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
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Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION employeur : Manatal
Manatal est un employeur exceptionnel, offrant une culture de travail dynamique et collaborative au cœur de Bangkok. En tant que start-up en pleine croissance, nous valorisons le développement personnel avec des allocations pour la formation et des activités de team-building régulières, tout en garantissant un environnement inclusif et diversifié. Rejoindre Manatal, c'est faire partie d'une équipe internationale talentueuse, engagée à transformer le processus de recrutement grâce à des technologies innovantes.
