Business Analyst

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The Business Analyst will assist in the design, build and implementation of LII strategic initiatives across regions, capabilities and lines of business.

This role will report into the Head of Operations Excellence and form part of the broader LII Operations organization.

Key Responsibilities

• Conduct analysis work to a consistently high standard within a range of initiatives including Right Work Right Desk, UW Modernization and others in line with regional 2030 strategic plans
• Conduct detailed process analysis to understand current state ways of working and to identify the “To Be” future state operating models.
• Identify the relationships, dependencies and impacts of change (highlighting options) across people, process and systems.
• Contribute to initiatives as required to develop proposals, requirements, benefits assessments or other project documentation.
• Elicit further requirements and test / challenge assumptions using a variety of methods including interviews, document analysis, workshops, and business process descriptions.
• Successfully engage in multiple initiatives simultaneously.
• Leverage process mapping, automation and AI tools to generate key documentation and analysis
• Support Optimization Leads in driving change with all levels of business stakeholders, obtain buy in and sign off and manage expectations.
• Accurately identify and estimate deliverable efforts and commitments.
• Support the use of product level KPIs to drive product decisions.
• Support creating and maintaining the backlog (including prioritization, and acceptance criteria).
• Always adhere to company policies, procedures, and standards.
• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LII's commitment to placing customers at the centre of our business and behaving with integrity.

LII expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times.

These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.

Skills and Experience

• Business analysis experience and knowledge of business analysis methodologies.
• Experience defining and documenting epics, user stories, acceptance criteria, etc for complex solutions (preferred).
• Experience of Insurance and/or Reinsurance business processes and technology solutions (preferred).
• Experience of working within a London Markets insurer and knowledge of Delegated Authority business (preferred).
• Good knowledge of business functions, business operations, objectives, and strategies.
• Good knowledge of MS Excel, MS Visio, or similar tools to help with requirements gathering and demonstrating concepts.
• General knowledge of IT concepts, strategies, and methodologies, including architectural and security concepts, systems development lifecycle, information management and portfolio management.
• BPMN or similar business process modelling skills.
• Ability to work independently as well as harmoniously in teams.
• Demonstrated ability to communicate both in business and technical terms.
• Ability to work to deadlines and to meet standards.
• Strong analytical and problem‑solving skills.
• Flexible and pragmatic.
• Fluent in English and Local Language
• About Liberty Specialty Markets (LSM)

Liberty Specialty is part Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer.

We offer a breadth of world‑class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success.

That is why “Put People First” is one of the five Liberty values which unite us as a global organisation.

We bring this to life for our colleagues through

• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity and inclusion (DEI).

Our Inclusion Matters framework and employee‑led networks strengthen the diversity of our workforce and our inclusive environment.

• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work‑life balance and working flexibly.

For more information, please follow the links below

https://www. libertyspecialtymarkets. com/gb-en/careers/working-for-us https://www. libertyspecialtymarkets. com/gb-en/careers/diversity-inclusion-wellbeing/diversity-and-inclusion

• Seniority level
• Mid‑Senior level
• Employment type
• Full‑time
• Job function
• General Business
• Insurance
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