Chief of Staff to the CEO (H/F) in Paris

New role · Reports directly to the CEO · Paris

The French pharmacy fascinates the world: travelers stock up there before flying home. In France, though, it remains a place of trust more than desire. Krème was founded in 2020 to change that. Juliette Lailler, who grew up behind the counter of her family's pharmacy before training at L'Oréal and Dior, created the brand with her friend Marie Belile, an aerospace engineer, around one conviction: healthy skin starts with its microbiome.

Our probiotic-enriched formulas are certified organic and made in France, and a scientific committee of nine international microbiome experts supports our research. It all started with a crowdfunding campaign that sold 10,000 products in a few days. Six years later, in an aisle where more than 2,000 brands compete for shelf space, Krème is present in 3,000 pharmacies, ranks among the top 20 brands of the category, and sells a tube of its Smoothing Collagen Cream every minute.

Revenue has doubled every year since launch. Built without outside funding and profitable since day one, Krème opened a minority stake to investors in 2026 to accelerate on three fronts: structuring the organization, strengthening its scientific positioning, and expanding internationally. Our goal: become the European reference for natural skincare in pharmacies. We are 50 people, half of them in the field, and our leadership team has just been formed.

The challenge in one sentence: help a company that changes size every quarter keep the decision speed of a start-up while building the execution discipline of a company ten times its size.

You will be the CEO's strategic partner at a rare moment in a company's life: a profitable, founder-led brand entering its international chapter, scaling its organization, and professionalizing how it is run.

You will report directly to Juliette and work hand in hand with each member of the Executive Committee. You will sit at the heart of how strategic decisions are prepared and executed.

1. Governance and company rhythm

You will own how Krème is run at the top: the quality of our decisions, the cadence of our meetings, and the flow of information across the organization.

• Governance rituals. Run the weekly Executive Committee, the Monthly Business Review and the quarterly Board meetings: build agendas, prepare decisions, document outcomes and follow through on execution.
• Internal communication. Coordinate communication across departments, and embed a strong written culture with clear, documented processes.
• Cross-team rituals. Redesign their duration, frequency and attendees so that information flows better without adding layers.
• Journées Krème. Orchestrate the company-wide gatherings that bring headquarters and field teams together.

2. Performance management and operating cadence

You will be the guardian of execution: the person who makes sure what we decide actually happens, on time.

• OKRs. Design and roll out our OKR framework, then run the quarterly cycle and track progress across teams.
• Pace. Set the rhythm for the operational teams on their OKRs, and challenge them when priorities drift.
• Company cockpit. Consolidate the dashboards that exist across teams into a single, trusted view of performance.

3. Strategic and cross-functional projects

You will lead the company-wide initiatives that matter most, the kind of high-stakes work that does not naturally belong to any single team.

• International readiness. You will not run our international markets, but you will make sure the company is ready to operate as an international group: mapping the implications for people, tax, logistics and legal, and mobilizing every team to get there, alongside our international team.
• People structuring. Support the Head of People on topics with significant financial impact (compensation frameworks, organizational cost, workforce planning), and on identifying capability gaps ahead of our growth.
• Cross-functional projects, such as our upcoming office move.

4. Legal, finance and investor coordination

You will take legal, finance and investor coordination off the CEO's plate, so that she can focus more on strategy, product, brand and external representation.

• Legal. Until we build an in-house legal function, you will own our legal matters with our external counsel, including intellectual property, a strategic asset for a brand built on a proprietary platform (trademarks, patents, formulas, probiotic technology).
• Finance coordination. Alongside the finance team, you will prepare the financial inputs for strategic decisions.
• Investor relations. You will be the day-to-day point of contact for our investors: monthly flash report, board materials, high-stakes presentations and information requests.

We look at track record and posture first, and at the ability to scale before the number of years.

• Experience. 5+ years of experience, including time at a tier-1 strategy firm (BCG, McKinsey, Bain or equivalent) or in private equity / venture capital, and ideally an operating role in a high-growth scale-up, preferably in consumer goods.
• Systems thinking. You are as comfortable designing a multi-quarter operating model as fixing a broken process.
• Analytical rigor. Structured thinking, attention to detail, comfort with numbers. You can write a board memo that holds up under CEO and investor scrutiny.
• Legal and financial literacy. You can read a contract, brief a lawyer and challenge a financial model. You know when to decide and when to elevate.
• Judgment and emotional intelligence. You read people well, earn the trust of very different stakeholders quickly, and handle sensitive conversations with care. You know how to push back on a CEO who decides fast.
• Presence. You bring energy into a room. You will be one of the carriers of our culture and a representative of the CEO.
• AI fluency. You already use AI tools daily in your own work and have a point of view on how they reshape the way teams operate. The CEO Office will lead by example.
• Efficiency. Ruthless about priorities, fluent in productivity tools, known for delivering on time on complex projects with many stakeholders.
• Ownership. You thrive in fast-moving, ambiguous environments, take ownership without being asked, and welcome feedback.
• Languages. Full professional fluency in English and French.

This role is probably not for you if

• You want to own a P&L or lead a team in the short term.
• You prefer designing strategy to making it happen.
• You need visibility: this role creates impact through others.
• You work best with leaders who decide slowly and document everything before acting.
• Working from our Paris office four days a week does not suit you.
• Interview with Juliette Lailler. One hour on the vision, the company, how she works, and what she expects from a Chief of Staff. Your background, your aspirations, your motivation.
• Business case with Juliette and Marie. Preparation is capped at 3 to 4 hours: we want to see your reasoning, not a consulting deliverable.
• Coffee meetings with the Executive Committee. Two 45-minute conversations with C-level leaders you will work with every day.
• References. Two references from former managers.

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