Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and sales prospection.
In figures, Onepilot is :
+100 employees within the team
Job Description
As a Onepilot agent, you’re afreelancein charge of helping our clients’ consumers with their problems
After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in viaemail, chat, or call.
You work fromhome, and will be paid foreach ticket solved. The price of each ticket depends on the ticket’s complexity, and your location. It varies between £0,40 and £2. On average our agents earn £15 an hour.
- You’re comfortable with new technologies
- You like solving problems, you’re curious and dynamic
- You enjoy communicating (written and spoken communication)
- You’re available at least 20h/week
Qualifications
- Excellent customer service abilities
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
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Customer Care Agent - FREELANCE in Paris employeur : Jobs for Humanity
En tant que cabinet de conseil ERP de premier plan, nous offrons un environnement de travail dynamique et collaboratif où l'innovation et la croissance professionnelle sont au cœur de notre culture. Nos consultants bénéficient d'opportunités de développement continu, d'une équipe soudée et d'un accès direct aux décideurs de haut niveau, ce qui rend chaque projet à la fois stimulant et gratifiant. Rejoindre notre équipe en France, c'est s'engager dans une carrière enrichissante avec des perspectives d'évolution significatives.
