We are looking for a motivated Transportation Specialist to support and optimize our end-to-end transportation operations.
Key Responsibilities
- Transportation Planning & Process Optimization: Support transportation planning across pickup, sorting, transit, and final delivery. Optimize routes, standardize operating procedures, improve efficiency, and reduce costs.
- Carrier & Capacity Management: Assist in evaluating, onboarding, and managing carriers. Track carrier performance, address operational issues, allocate transportation resources, and ensure timely, high-quality service.
- Operational Monitoring & Improvement: Monitor key metrics such as cost, efficiency, service quality, and profitability. Identify risks and operational gaps, analyze data, and implement continuous improvement initiatives.
- Customer Service & Cross-Functional Collaboration: Understand customer requirements, manage the end-to-end service cycle, and support the resolution of complaints and claims. Collaborate with internal teams and external partners to ensure smooth operations and a positive customer experience.
- Team Support & Capability Building: Contribute to team goals, knowledge sharing, and process training. Help strengthen operational capabilities and promote a service-oriented culture.
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Transportation, Business, or a related field.Candidates familiar with European land transport networks and international logistics processes are preferred.
- 0–3 years of relevant experience in transportation, logistics, supply chain, or operations; recent graduates are welcome to apply.
- Fluent in French,English and Chinese (listening, speaking, reading, and writing) to support seamless communication with local partners, drivers, and headquarters.
- Strong analytical, problem-solving, and communication skills.
- Good organizational skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Excel; experience with TMS or data visualization tools is a plus.
- Proactive, detail-oriented, and comfortable working in a fast-paced environment.
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Transportation Specialist in Lyon employeur : JD.com Inc.
JD.com est un employeur exceptionnel qui offre à ses jeunes diplômés l'opportunité de travailler dans un environnement international dynamique et bienveillant. Avec un programme de développement structuré, des projets concrets dès le premier jour et une culture axée sur l'apprentissage continu, vous serez soutenu dans votre croissance professionnelle tout en contribuant à un écosystème e-commerce innovant. De plus, notre bureau à Paris, au cœur d'une métropole européenne, vous permet de bénéficier d'un cadre de travail stimulant et d'une rémunération compétitive.
