IxDF is seeking a Product Manager - Agent Experience in Europe to own the end-to-end roadmap for KAE, balancing global product goals with local client needs and agent behaviours. You will drive core metrics like CSAT and onboarding success while coordinating with UX and integration teams.
Fluency in English and French is required. This hybrid role involves 3 days in the office, EU work rights, and travel to client sites as needed.
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