Technical Customer Support (French) - Relocation in Greece
Job Openings Technical Customer Support (French) - Relocation in Greece
About the job Technical Customer Support (French) - Relocation in Greece
Grow-Talent.com is working with a leading outsourcing/BPO company that is looking to recruit a French-speaking Technical Customer Support for their offices in Thessaloniki.
Position: Technical Customer Support
Location: Thessaloniki, Greece
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Interact with users through various channels (via email, phone, and chat)
- Analyze and evaluate users specific account setups and previous interactions to recommend solutions
- Troubleshoot technical questions including software, hardware, and logistic questions
- Escalate complex issues and provide context to the reason for the escalation.
REQUIREMENTS:
- Native/fluent in French both oral and written. Fluent in English (at least C1 level)
- Previous experience in customer facing role (B2B or B2C)
- Basic coding understanding with the ability to read the code
- Prior experience in multi-channel customer support
- Excellent communication skills (both oral and written)
- Demonstrated ability to work through complex technical problems
- Strong attention to detail
- Working schedule: Monday to Friday, 09 AM - 06 PM.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Referral program
- Relocation support
- Guidance and tools to reach your full potential.
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Technical Customer Support (French) - Relocation in Greece in Paris employeur : Grow-Talent.com
Rejoignez une entreprise technologique multinationale de premier plan à Lisbonne, où vous bénéficierez d'un environnement de travail dynamique et créatif. Avec un excellent package de rémunération, des opportunités de croissance professionnelle et une culture d'entreprise positive, vous serez soutenu dans votre développement tout en profitant d'avantages tels qu'une assurance santé privée et une aide à la relocalisation. Ce rôle vous permettra de travailler au sein d'une équipe amicale, tout en mettant en œuvre des solutions d'optimisation pour des clients de grande valeur.
