Operations, Contracts & Reporting Manager

Operations, Contracts & Reporting Manager

About the Role

An exciting opportunity has arisen for an experienced Operations, Contracts & Reporting Manager to support the operation of a major energy infrastructure asset. Reporting directly to the Executive Director, the successful candidate will play a key role in overseeing operational performance, contract management, financial monitoring, compliance, governance, and stakeholder reporting.

This is a highly visible position at the intersection of operations, commercial management, finance, and corporate governance, offering significant exposure to senior decision-makers, lenders, shareholders, contractors, and regulatory authorities.

Key Responsibilities

Operations & Performance Management

• Oversee the day-to-day management of the Operations & Maintenance (O&M) contract and lead regular performance review meetings with the operator.
• Monitor overall asset performance, including availability, efficiency, reliability, and key operational metrics.
• Produce and analyse KPIs, identify trends or performance gaps, and coordinate corrective action plans.
• Monitor contractual performance guarantees and assess incentive/penalty mechanisms.
• Manage interfaces between the asset owner, O&M contractor, EPC contractor, and technical stakeholders, including warranty and claims management.

Contract Management & Commercial Administration

• Administer key project agreements, ensuring contractual obligations are met by all parties.
• Monitor contractual milestones, deliverables, obligations, action plans, and compliance requirements.
• Coordinate relationships with utility off-takers, legal advisors, and contractual stakeholders.
• Support contract audits and maintain comprehensive contract administration records.
• Prepare operational, technical, and commercial reports for senior management, lenders, and shareholders.
• Monitor compliance with financing agreements and lender requirements.
• Coordinate updates to financial models with specialist advisors.
• Support annual budgeting, forecasting, cash flow monitoring, and financial planning activities.
• Oversee invoicing, payment tracking, revenue collection, and contractual cash flows.
• Provide analysis, recommendations, and decision-support materials to senior management.

HSE, Compliance & Risk Management

• Monitor compliance with HSE, environmental, and regulatory requirements.
• Coordinate audits, inspections, and corrective action plans with internal and external stakeholders.
• Support incident management and escalation processes.
• Ensure permits, authorisations, and regulatory documentation remain current.
• Contribute to risk identification, assessment, tracking, and mitigation activities.

Insurance & Audit Coordination

• Manage insurance policies, renewals, and reporting obligations.
• Coordinate insurance claims processes with brokers and external experts.
• Support lender technical audits and other third-party reviews.

Governance & Corporate Administration

• Prepare board packs, management reports, dashboards, and decision-making materials.
• Maintain document control systems, ensuring full traceability of contracts, correspondence, permits, and corporate records.
• Coordinate external service providers, including accountants, tax advisors, HR consultants, and technical advisors.
• Support statutory reporting, financial accounts preparation, and ongoing corporate administration.

Stakeholder & Community Relations

• Support engagement with local authorities, government agencies, and regulatory bodies.
• Coordinate site visits and contribute to community engagement and CSR initiatives.
• Assist with approved communications activities and stakeholder outreach programmes.
• Support the preparation of information for media and public affairs activities when required.

Candidate Profile

Qualifications & Experience

• Degree-qualified in Engineering, Finance, Business Administration, Law, or a related discipline.
• Ideally 7-10+ years of experience within infrastructure, energy, industrial operations, project finance, asset management, or project company environments.
• Strong understanding of operational asset management and complex industrial environments.
• Experience managing contracts, KPIs, financial reporting, budgets, forecasting, invoicing, and stakeholder reporting.
• Ability to interpret and manage O&M, EPC, power purchase, or other commercial agreements.
• Familiarity with lender requirements, project finance structures, and financing documentation would be highly beneficial.
• Knowledge of HSE, regulatory compliance, and risk management processes.
• Fluent English required; additional French language skills would be advantageous.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Highly organised, with strong attention to detail and the ability to manage competing priorities.
• Proactive, autonomous, and results-oriented.
• Comfortable working with technical, legal, financial, and operational stakeholders.
• Strong stakeholder management and coordination capabilities within a multicultural environment.

What's on Offer

• A strategic and highly visible role within a major energy infrastructure asset.
• Direct exposure to executive leadership, lenders, shareholders, and international stakeholders.
• Opportunity to influence operational, commercial, and financial performance.
• Dynamic and international working environment with long-term career development prospects.

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