En un coup d'œil
- Missions: Gérez des comptes clés et lancez des programmes de distribution en Europe.
- Entreprise: Dipli, une entreprise innovante spécialisée dans les appareils reconditionnés.
- Avantages: Salaire compétitif, environnement dynamique et opportunités de croissance.
- Autres infos: Travaillez dans un environnement collaboratif avec des équipes internationales.
- Pourquoi ce job: Impactez le marché européen avec des produits reconditionnés tout en développant vos compétences.
- Qualifications: 5 à 10 ans d'expérience en gestion de comptes clés et maîtrise des chiffres.
Le salaire estimé est compris entre 61650 - 75350 € par an.
The role
Through our Refurbished-on-Demand (Ro D) programs, Dipli sources refurbished devices from a network of certified suppliers.
We deliver them to distribution channels and their procurement teams with consistent quality, compliance and delivery.
You will own our Ro D key accounts, starting with a priority account currently in European rollout. Your two goals:
- be the day-to-day counterpart of the customer’s group and country teams;
- grow, country by country, the share of the customer’s refurbished business that runs through Dipli.
- Your responsibilities
- Account management
- Own the relationship with the customer’s group and country stakeholders.
- Run regular business reviews, handle escalations and maintain the account plan.
- Agree with the customer on operating rules: ordering, quality standards, returns (RMA).
- European rollout
- Launch the program in each new country. This covers supplier listing, ordering and EDI setup, invoicing and delivery models, and local compliance.
- Work with Dipli’s local market leads to activate country teams and grow volumes.
- Offers and deals
- Build offers with our Sales team (assortment, pricing, volumes, delivery phasing) and take them to approval.
- Coordinate one-off deals from customer request to purchase order.
- Execution
- Follow every order from purchase order to delivery and returns, with Operations (fulfillment, quality control) and Finance (invoicing, reconciliation).
- Own the customer-facing KPIs: availability, fill rate, on-time delivery, quality, returns.
- Spot issues early and drive their resolution across internal teams, suppliers and logistics partners.
Your profile
- 5 to 10 years in key account management, ideally on the supplier side of large retailers.
- Experience with multi-country customers, where ordering, invoicing and delivery rules differ by country.
- Hands-on knowledge of retail order-to-cash: purchase orders, EDI, warehouse and store deliveries, returns.
- A background in consumer electronics, refurbished products or distribution is a strong plus.
- Strong with numbers and Data-driven: you build your own analyses and catch discrepancies before the customer does.
- Native or bilingual level in German and fluent English. French is a plus.
- Structured, reliable, comfortable with demanding stakeholders.
- Recruitment process
- Fit call, 30 minutes
- Team interview, 45 minutes, remotely
- Dipli Paris on-site interviews over a day
- #J-18808-Ljbffr
Key Account Manager - Refurbished Distribution Programs in Paris employeur : Dipli
Dipli est un employeur exceptionnel qui valorise le développement professionnel et le bien-être de ses employés. Situé dans un environnement dynamique, nous offrons des opportunités de croissance au sein d'une culture de travail collaborative et inclusive, tout en garantissant une conformité rigoureuse avec la législation du travail française. Rejoindre Dipli, c'est faire partie d'une équipe engagée à créer une expérience employé enrichissante et significative.
