The Europe IT Manager at is a key pillar in the zone organization. Acting as a trusted business partner to corporate functions and regional teams. The role contributes to driving operational excellence, infrastructure reliability, governance, and digital transformation to support sustainable business performance. This highly impact-driven role is responsible for overseeing zone IT systems and equipment, leading strategic technology projects, managing partner relationships and vendor contracts, and ensuring proactive service management, cybersecurity compliance, and seamless collaboration between business needs and central IT standards
Job responsibilities
Responsible for supporting the equipment and network infrastructure of the 100 Boutiques and 6 regional headquarters
- Manage local IT in subsidiaries
- Manage and respond to escalations and take proactive steps to address root cause
Be the Key contact for central IT Teams and Boutique Directors.
- Gather business needs, validate technical feasibility and analyze impacts
- Contribute to the evolution of our models by promoting the specificities of the zone to the corp.
Maintain and develop effective relationships with our partners
- Ensuring compliance with order placement and payment deadlines
- Negotiating new or renewed contracts
Project Management
- In charge of boutique opening IT wise
- Steering of all Infrastructure & Equipment project across the zone.
Profile
- Education and experience:
- 5 years of higher education (engineering school or equivalent)
- You have a minimum of 7 years’ experience in the IT field, and a broad IT culture.
- Previous experience in retail will be a plus
- Experience in working with offshore/remote teams and partners
- Hard Skills:
- Excellent knowledge of ITIL/ITSM service management
- Proficiency to Project management (scoping, facilitation of workshops with business and technical teams)
- Network expertise is mandatory (Meraki, Cisco AP, Fortinet)
- Good knowledge on Workspace One, Windows 10, Office 365 would be a plus
- Strong documentation and presentation skills
- Adept at listening, questioning, explaining, and giving feedback
- Organizational, synthesis and analytical skills,
- Proactivity, strength of proposal,
- Team player with excellent social skills and intellectual flexibility
- Flexible and able to work under pressure
- Autonomy, perseverance and strength of conviction to supervise and carry out complex projects with proactivity.
- Strong proactive communications skills, entrepreneurial approach, and ability to function in a fast-paced environment
- Languages
- Fluent in English: outstanding communication skills, both written and verbal (B2)
“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.
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