Camino Search is currently partnering with an international SaaS business backed by a large-cap private equity firm hiring for a VP of Professional Services, based in Paris.
This individual will lead the transformation of the services function from a business unit-led model into a single, centralised operation, then run that function on an ongoing basis.
You will build the new centralised services organisation, re-organising a team of c.250 and running the function against clear KPIs, reporting to the Chief Executive Officer.
Paying up to €120,000 for a permanent position, based in Paris.
Required Experience:
- Proven track record delivering the transformation of a professional services function within a SaaS or software business.
- Prior experience leading large-scale services teams across software customisation and implementation.
- Experience with centralising or verticalising a function out of a decentralised, business unit-led model.
- Background in software / SaaS environments will be essentially, ideally including private equity backed businesses.
- Experience applying AI within services delivery would be beneficial.
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VP Professional Services - SaaS in Paris employeur : Camino Search
Rejoignez une entreprise dynamique à Paris, où l'innovation et la transformation numérique sont au cœur de notre culture. En tant que Head of Customer Support, vous bénéficierez d'opportunités de croissance professionnelle tout en contribuant à faire évoluer notre fonction de support client vers un moteur d'engagement et de fidélisation. Nous offrons un environnement de travail collaboratif, des avantages compétitifs et un engagement envers le développement personnel de nos employés.
